This Privacy Policy was last updated on January 1, 2023.
This privacy policy (this “Privacy Policy”) applies to information collected by The Robot Company LLC (“TRC”, “we” or “us”) on this website, its subdomains, and through any other online or mobile website, application, product, event, or service operated by TRC on behalf of itself and/or its affiliates (each, a “Site”), as well as any personal information provided to TRC by any means. Your privacy is important to us. As such, we provide this Privacy Policy explaining our online information practices. We encourage you to read this Privacy Policy in its entirety before using the Site or submitting any Personal Information (defined below) to us. If you choose to provide us with your Personal Information, you are telling us that you understand and accept the privacy practices detailed in this Privacy Policy and you authorize us to take actions consistent with this Privacy Policy. This Privacy Policy is also part of our Terms of Use, which govern your use of the Site. We are required by law to tell you what information we collect from you, how we use it, under what circumstances we may share it with third parties, how we protect that information and how you may opt out of the sale of that information. If you have questions about this Privacy Policy, contact us at legalteam@robotco.com. This Privacy Policy does not apply to any products, services, websites or content that are offered by third parties, which are governed by their respective privacy policies.
TRC does not accept or consider unsolicited creative content or sales/investment opportunities. If you make an unsolicited submission of any kind, it will not be kept confidential and will not be reviewed, acknowledged, or returned.
We receive both information that is directly provided to us, such as personal information you provide when you visit the Site, and information that is passively or automatically collected from you, such as information collected from your browser or device. In this Privacy Policy, any information that could reasonably be used to identify you personally or identify your household or device is referred to as “Personal Information”.
You may also be able to engage with our Content, on or through social media services or other third-party websites, plug-ins, integrations and applications. This may involve the third-party site providing information to us. For example, when you engage with our Content on or through social media services or other third-party platforms, plug-ins, integrations or applications, you may allow us to have access to certain Personal Information in your profile. This may include your name, e-mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and/or who follow you, or your posts or “likes.” We may also provide links to allow third parties to process credit card and/or electronic payments for our online store or other applications. These third parties may retain any information used or provided in any such communications or activities and these parties are not subject to TRC’s Privacy Policy. We may not control or have access to your communications through these third parties. For a description on how social media services and other third- party platforms, plug-ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings. Please note that when you use third-party sites or services, you are using their services and not our Services, and they, not we, are responsible for their practices.
We, along with our Partners and Service Providers, may use your Personal Information to:
When you provide information from your social media account, it can help enable us to do things like (1) give you exclusive content, (2) personalize your online experience with us within and outside the Site, (3) contact you through the social media service or directly by sending you the latest news, special offerings, and rewards, and (4) enable you to share your experience and content via social media services. When you provide information about yourself to us through an application, through the Site, or on social media services or other third- party platforms, it may be publicly viewed by other members of these websites and we cannot prevent further use of the information by third parties.
We or a Partner may use “cookies” or similar technologies to associate certain of the Information with a unique identifier that then associates the Information with your device or browser. Sometimes, we may associate cookies with the Information, including de-identified, “hashed,” or anonymous versions of Information you have provided (such as during registration), in order to send or help our Partners send ads and offers based on your presumed interests or demographic information. Please see our Cookie Policy for more information.
We may combine any of the Information we collect, for any of the above purposes, and may sometimes enhance the Information with other information that we obtain from third party sources. Please also be aware that if you choose to submit Personal Information or content for publication (e.g., a review or comments regarding our products or Services, a posting to a blog or a discussion board, or a video), we may publish that Information and content, along with other Information about you (such as your name, screen name or location).
We may disclose the Information as follows:
Please note that the Site covered by this Privacy Policy may offer content (e.g., contests, sweepstakes, promotions, games, applications, or social network integrations) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain information from their visitors. We have no control over these third parties' use of this information, which is subject to their own privacy policies.
We may aggregate, de-identify, and/or anonymize any information collected through the Site or the Services such that the Information is no longer linked to your Personal Information. We may use and share this aggregated and anonymized information (which is no longer considered Personal Information) for any purpose, including without limitation, for research and marketing purposes, analytics, any may also share such data with our affiliates and third parties, including advertisers, promotional partners, and others.
We and certain third parties operating on or through our Site, may engage in online behavioral advertising. You may see certain ads on our Site because we participate in advertising networks administered by third parties and service providers. These networks track your online activities over time and across third party websites and online services by collecting information through automated means, including through the use of the Tracking Technologies described above, as well as Device and Usage Information, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our Site(s), such as the pages you have viewed. In some cases, these parties may also develop and assess aspects of a profile about you to determine whether you are a type of person the company wants to advertise to, and determine whether and how ads you see are effective, and these third parties may augment your profile with information derived from these observations. This collection and ad targeting takes place both on our Site(s) and on third-party websites that participate in the ad network. This process also helps us track the effectiveness of our communications and marketing efforts
We may also use Tracking Technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as a DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Site. To learn more about how to opt out of Google’s use of the Google analytics cookies, visit, www.google.com/policies/privacy/partners/ and opt out by downloading the Google Analytics opt out browser add-on, available at https://tools.google.com/dlpage/gaoptout. To learn more about how to opt out of DoubleClick’s use of cookies, visit the DoubleClick opt-out page, here. If you would like more information about behavioral advertising practices, go to the Digital Advertising Alliance’s YourAdChoices tool at https://youradchoices.com/. To learn about your choices in connection with these practices on the particular device on which you are accessing this Privacy Policy, please visit NAI Consumer Opt Out . You may also click on the informational icon contained within each interest-based ad. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. Please see our Cookie Policy for additional information on your opt- out choices.
Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the particular website you are viewing (e.g., contextually based ads). Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective. You may have additional options for limiting or opting out of this processing based on the jurisdiction in which you reside as set forth in the sections below.
TRC recognizes the importance of children’s safety and privacy. The Site is not designed to attract children and is not intended for use by children under the age of 13. We do not request, or knowingly collect, any Personal Information from children under the age of 13. Minors under the age of 16 (but older than 12) may use the Site only under the supervision of a parent or guardian who agrees to be bound by the Site’s Terms of Use. If you are the parent or guardian of a child under 13 who has provided her or his information to us, please contact us legalteam@robotco.com to request the deletion of that information.
We incorporate commercially reasonable safeguards to help protect and secure your Personal Information, including physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to use correctly the Personal Information we collect. These safeguards vary based on the sensitivity of the Personal Information that we collect and store. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic information can be guaranteed 100% secure. As a result, although we take appropriate measures to safeguard against unauthorized disclosures of Information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you provide us with your information at your own risk.
If you have any questions or concerns about the online Privacy Policy for this Service or its implementation, or if you would like to opt out from our sharing of your personal Information with unaffiliated third parties for the third parties' direct marketing purposes you may contact us legalteam@robotco.com and request that we opt you out of such sharing. We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable email account.
If you receive our e-mails and prefer not to receive marketing information from the Site, follow the “unsubscribe” instructions provided on any marketing e-mail you receive from the Site.
If you no longer wish to receive SMS messages, please refer to the message you received and reply “STOP” or contact us at legalteam@robotco.com to opt out.
TRC collects certain types of personal information about you as a visitor, user, or consumer. California residents have the following rights:
The sections above describe in detail what categories of information we collect and the purposes for which we use that information.
Under California law, if you are a resident of California, you have the right to request certain information that we collect about you, including:
In addition, if we sold or disclosed your personal information for a business purpose, you may request that we provide you with:
As a California resident, you also have the right, at any time, to tell us not to sell Personal Information – this is called the “right to opt-out” of the sale of Personal Information or “Do Not Sell.” California consumers also have the right to limit the use of Sensitive Personal Information. Consumers can revoke their permission for the use of Sensitive Personal Information at any time. Please note that we do not provide your Sensitive Personal Information to any third parties other than those service providers that are necessary to provide our Services to you. You also have the right to request that we correct or delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Please note that if we collected information about you for a single one-time transaction and do not keep that information in the ordinary course of business, that information will not be retained for purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or otherwise link your identity to that data if it is not otherwise maintained that way in our records.
To exercise the access correction, Do Not Sell, Limit the Use of My Sensitive Personal Information, and deletion rights described in this section, please submit a verifiable consumer request to us by clicking here, or mailing or writing us with your request at the contact information below. Please include “California Privacy Rights” as the subject line. Only you or an authorized agent may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You must include your full name, email address, and attest to the fact that you are a California resident by including a California postal address in your request. We may require you to confirm your identity and/or legal standing for the request as well as your residency in California in order to obtain the information, and you are only entitled to make this request twice a year. We will respond to your request within 45 days or let you know if we need additional time. If you have an account with TRC, we may require you to log into that account to make this request.
We may be unable to respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
If you are a Nevada resident, you have the right to request certain information from us regarding the collection and sale of your personal information (as defined in Nevada Revised Statutes 603A.320) during your visit to our websites or when you otherwise interact with us online. If you have sought or acquired, by purchase or lease, any goods or services for personal, family, or household purposes from the TRC Site, you may ask us to disclose whether we have sold (for monetary consideration) certain information about you (including your first and last name, physical address, email address, telephone number, social security number, an identifier that allows you to be contacted either physically or online, or other contact information that allows us to identify you personally).
As a Nevada resident, you may also request to opt out of us sharing such information about you. To make this inquiry, please submit a request in writing to legalteam@robotco.com with “Nevada Privacy Rights” in the subject line. You must include your full name, email address, and attest that you are a Nevada resident by providing a Nevada postal address in your request. Please state whether you are requesting information and/or opting out.
We will process your request within 60 days, or we will let you know if we need additional time. We may require additional information to verify your identity before we can respond.
If you are a Virginia resident, you have the right under the Virginia Consumer Data Protection Act (VCDPA), upon a verified request, to:
To exercise these rights, you or your authorized agent may make a request to confirm, access, correct, delete, obtain a copy or opt-out of the processing of your personal data for targeted advertising, sale or profiling, by contacting us at legalteam@robotco.com or at our Postal Address: The Robot Company LLC, Attn: Virginia Privacy Inquiry 1575 N. Gower Street, #150, Los Angeles, CA 90028
If you use an authorized agent to submit your request, we may require proof of the written authorization you have given. We also may require you to confirm your identity and your residency in order to obtain the information, and you are only entitled to make this request up to twice annually. You must include your full name, email address, and attest to the fact that you are a Virginia resident. We will process your request within 45 days or let you know if we need additional time or cannot process your request. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period. If we decline to take action on your request, you can appeal our decision by submitting an email to legalteam@robotco.com entitled “Virginia Privacy Rights Appeal” and we will review your request and respond within 60 days of the receipt of your appeal with a written explanation of the reasons for our decision. If your appeal is denied, you may contact the Virginia Attorney General. to submit a complaint.
If you are a resident of or located within the United Kingdom or the European Economic Area (“EEA”), you have certain additional data protection rights. These rights include:
TRC will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
TRC will also retain Usage Data for internal analysis purposes. Usage Data is data collected automatically either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit). Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site or we are legally obligated to retain this data for longer periods.
Your information, including Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We may transfer your information to third party processors or service providers in accordance with a written contract that specifies the specific purposes for which the processor may use the information (usually, to fulfill a service they provide to us). TRC will take all the steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information, including data processing agreements (“DPAs”) incorporating Standard Contractual Clauses, where necessary.
Disclosure for Law Enforcement - Under certain circumstances, TRC may be required to disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
TRC may disclose your Personal Information in the good faith belief that such action is necessary to:
Please note that we may ask you to verify your identity before responding to any data subject access requests.
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority; however, we hope that we can assist with any queries or concerns you may have about our use of your Personal Information first.
We can be contacted at legalteam@robotco.com, or:
For more information, please contact your local data protection authority in the EEA.
From time to time, we may update this Privacy Policy. In such event, we will post the policy changes in our Privacy Policy on the Site, and they will become effective on the date posted. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it.